Privacy Policy

Last updated: April 2025

1. Who we are

Strevalo is a product of Seamless Creative Media Limited, a company registered in Dublin, Ireland. This Privacy Policy explains how we collect, use, and protect your personal data when you use our platform at strevalo.com.

If you have any questions about this policy, please contact us at info@strevalo.com.

2. Data we collect

We collect the following types of data:

• Account data — your name, email address, and password when you create an account.
• Billing data — payment information processed securely by our payment provider (Stripe). We do not store card details.
• Event data — event titles, descriptions, settings, and viewer access configurations you create.
• Usage data — pages visited, features used, and interactions with the platform.
• Viewer data — IP addresses and approximate geolocation of viewers for analytics purposes.
• Communications — messages you send us via contact forms or email.

3. How we use your data

We use your data to:

• Provide and improve the Strevalo platform and services
• Process payments and manage your subscription
• Send transactional emails (account verification, invoices, stream alerts)
• Provide customer support
• Analyse platform usage to improve features
• Comply with legal obligations

4. Legal basis for processing (GDPR)

For users in the European Union, our legal bases for processing personal data are: performance of a contract (providing our service), legitimate interests (improving the platform, preventing fraud), consent (marketing communications), and legal obligation.

5. Data sharing

We do not sell your personal data. We share data only with trusted third-party service providers who assist in operating our platform, including payment processors, cloud hosting providers, and analytics services. All third parties are bound by appropriate data processing agreements.

6. Data retention

We retain your account data for as long as your account is active. If you close your account, we will delete your personal data within 90 days, unless we are required to retain it for legal or regulatory reasons.

7. Your rights

Under GDPR, you have the right to access, correct, delete, or export your personal data at any time. You may also object to or restrict certain processing activities. To exercise any of these rights, contact us at info@strevalo.com.

8. Cookies

We use essential cookies to operate the platform (authentication, session management) and optional analytics cookies to understand how users interact with our site. You can decline optional cookies via the cookie banner on our site.

9. Security

We use industry-standard security measures including encrypted connections (HTTPS), secure password hashing, and access controls to protect your data. While no system is entirely secure, we take all reasonable steps to protect your information.

10. Contact

For privacy-related enquiries, contact us at info@strevalo.com or write to: Seamless Creative Media Limited, Dublin, Ireland.